How long does it take to receive an item?
Answer: We require processing times of between 1-2 weeks depending on each ring and ring size so please consult with one of our experts for exact details. Shipping itself is 1-2 days so its very quick, safe and secure!
What if I don’t order the correct ring size?
Answer: Each customer is entitled to one free ring resizing within 60 days of purchase. We’ll return your ring to you (for free) via two-day FedEx.
What is covered by your lifetime warranty?
Answer: The lifetime warranty on your jewelry covers services like cleaning, polishing, prong tightening and rhodium plating — all at manufacturer cost price only. However, along with our lifetime warranty, it is important to have your jewelry insured in the event of loss, damage or theft. Included with your order: Elegant packaging, Appraisal, Diamond Report, Lifetime Warranty, Free Shipping (fully insured).
I was very scared to make this purchase via an online shopping app through Instagram, I’ve never felt comfortable sharing my information online but I decided to give it a shot. I messaged Ariel Jewelry about my interest in purchasing a ring and it wasn’t long before I received an answer. After some chatting we scheduled a video call, I wanted to make sure that the shop and everything was legit before proceeding. I was told I would need to make a deposit and pay the rest when I picked up the ring, I didn’t want it delivered, I was more comfortable with this approach and it all worked out perfect. The staff was very responsive, communication was excellent, and my diamond ring was a beauty that I’m sure my princess will love. I will definitely be recommending Ariel Jewelry. Thank you for such a great experience.