How long does it take to receive an item?
Answer: We require processing times of between 1-2 weeks depending on each ring and ring size so please consult with one of our experts for exact details. Shipping itself is 1-2 days so its very quick, safe and secure!
What if I don’t order the correct ring size?
Answer: Each customer is entitled to one free ring resizing within 60 days of purchase. We’ll return your ring to you (for free) via two-day FedEx.
What is covered by your lifetime warranty?
Answer: The lifetime warranty on your jewelry covers services like cleaning, polishing, prong tightening and rhodium plating — all at manufacturer cost price only. However, along with our lifetime warranty, it is important to have your jewelry insured in the event of loss, damage or theft. Included with your order: Elegant packaging, Appraisal, Diamond Report, Lifetime Warranty, Free Shipping (fully insured).
connor gregory –
The best buying experience I could ask for
I recently purchase a engagement ring for my fiancé and I have to say this was hands down the best experience I could have asked for. The team at Ariel jewelry were professional and quick to respond to all my question. I got updates from the team frequently from the team about what stage my ring was at in the production and videos showing progress. Not to mention I live in Canada and ship only took two days to get here. I’ll be recommending all my friends and family to Ariel!! 10/10